PuTTY semi-bug winhelp-crash

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summary: Context help causes WinHelp crash after PuTTY help files upgraded
class: semi-bug: This might or might not be a bug, depending on your precise definition of what a bug is.
difficulty: taxing: Needs external things we don't have (standards, users etc)
priority: historic: This is an old bug report that we think is either fixed without noticing, or confined to old systems, or too vague.

Invoking context help from within Windows PuTTY after the PuTTY help files on a system have been replaced has been observed to cause WinHelp to crash.

Since the crash occurs in winhelp.exe, it's almost certainly a WinHelp bug, but perhaps there is something we can do to avoid triggering it. We're out of ideas, though.

The symptoms I observed (on Win98SE, and also on 2000 when I had access to it, IIRC) were:

The precise crash (on Win98SE at least) is: "WINHLP32 caused an invalid page fault in module WINHLP32.EXE at 0167:004099ba." (A Google Groups search finds an apparently unrelated reference, so it's not just us.)

Things I've tried, in desperation:

March 2019: this is now moot, as we no longer ship the .HLP file (since vuln-chm-hijack).

SGT, 2024-11-17: classifying this bug as historic. It relates to the old .HLP, file which we don't ship any more anyway.


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Audit trail for this semi-bug.
(last revision of this bug record was at 2024-11-17 15:29:37 +0000)